Windows Update didn't give me anything new either. Windows said that I had the latest driver for my camera when I tried to update the driver. If the above does not work you can open an elevated command prompt and type the following commands to enable FastStartup.Įdited by JohnC_21, 18 December 2020 - 01:11 PM.

This may tell you the status of the camera. Run the Components Test and select Webcam. It should also be available in the Windows menu. HP has a hardware Diagnostic you can access by tapping Esc at boot. When you type camera in the search box is the Windows 10 camera app installed? Boot and see if the camera is now connected. This will immediately shut down the computer so save any open programs. Type CMD in the search box > right click > Run As Administrator. You can disable FastStartup and delete the hiberfill.sys file by opening an elevated command prompt. Sometimes FastStartup and the hiberfill.sys file can cause problems if the hiberfill.sys file gets corrupted.

Right click the camera in device manager and select Update Driver > Automatically Search for a driver. If I had to hazard a guess I would say you are dealing with a hardware problem.

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